CIO Relationship Manager

CIO Relationship Management ● Personally manage the Tier 1 CIO list (top 50 CIOs globally) — minimum one meaningful touchpoint per CIO every 6 weeks ● Build genuine relationships — understand each CIO's business priorities, current technology challenges, career stage, and professional interests ● Maintain CIO intelligence briefs in Zoho CRM — update after every interaction with conversation notes, priorities discussed, and next action ● Facilitate introductions between CIOs and relevant technology vendors when appropriate — positioning GEC as a trusted knowledge broker ● Identify opportunities to feature CIOs as speakers, panellists, or contributors across GEC platforms (events, Newswire, CXO Wire series) CIO 200 Programme Oversight ● Oversee the CIO 200 Programme — 200 verified CIO profiles across 50 countries — built and managed by the Research Analyst ● Review and approve the quarterly CIO persona refresh; ensure tier classifications (Tier 1/2/3) remain accurate ● Design and approve the personalised outreach messaging framework used by Outreach Executives for Tier 2 and Tier 3 CIOs ● Handle all inbound responses from any CIO outreach — no CIO response is handled by an Outreach Executive without CIO Rel.

Mgr review Event Pipeline — CIO Acquisition ● Lead the CIO acquisition strategy for all GEC events — Global CIO Forum summits, regional roundtables, bespoke tech shows ● Personally send event invitations to all Tier 1 CIOs for every relevant event — personalised, not templated ● Brief the Event Pipeline Executive on target delegate profiles for each event; review invitation messaging before it goes to Tier 2/3 CIOs ● Manage VIP CIO experience at events — coordinate with Dubai Events team on seating, agenda, networking facilitation Requirements Must-Have ● 5–7 years of experience in B2B relationship management, enterprise account management, or C-level engagement ● Demonstrated experience engaging with senior technology executives (CIOs, CTOs, VPs of IT) in a professional context ● Outstanding communication skills — written and spoken English at a near-native professional level ● Emotionally intelligent — able to read a conversation, know when to push and when to listen ● Experience with CRM systems for relationship tracking (Zoho, Salesforce, or similar) ● Comfortable with LinkedIn as a professional networking and outreach tool Strongly Preferred ● Background in B2B technology media, IT services, management consulting, or enterprise technology sales ● Experience working with multinational or Middle East-based organisations ● Knowledge of enterprise technology landscape — cloud, cybersecurity, AI, digital transformation terminology ● Experience using VoIP telephony platforms for international calling