Senior/Associate Project Management (SPX Express)​

End-to-End CTO Project Leadership: Plan, lead, and execute strategic projects spanning First Mile (including AG & LP), Direct Delivery, Mega Hub, and Last Mile operations. Operational Performance & Quality Initiatives: Partner with Performance Control and Quality Control teams to implement project solutions targeting network SLA improvements, reduction of Stuck/Lost packages and High-Value Item (HVI) losses, and streamlining Return & Refusal (RR) and COP processes.

Fleet & Capacity Optimization: Work alongside Fleet Subcon teams (In-City, FM, and LM Fleet Planning) to run fleet utilization, route efficiency, and subcontractor cost-optimization projects. Resource & Efficiency Governance: Collaborate with Resource Planning (Shift, OT, and Asset teams) to manage projects focused on productivity enhancement, overtime budget control, and operational asset utilization.

System & Tool Enablement: Coordinate with Support Functions to drive field adoption and continuous improvements for operational tools (e.g., Smart Map, FLM systems, Direct Delivery tracking). Team Leadership & Reporting: Manage Project Support Associates, track project milestones, establish PMO governance, and report project progress directly to the Control Tower Lead and Head of CTO.

4–6 years of experience in PMO, project management, or operational excellence in express delivery, 3PL, e-commerce logistics, or logistics network expansion. Comprehensive operational knowledge across direct logistics networks, Seller Onsite operations, retail drop-off models, and outsourced Last Mile models (Agent Model & 3PL/LM Partners).

Proven track record in managing cross-functional projects, managing external partners, and driving field adoption. Advanced analytical and data-driven problem-solving capabilities (SQL, Power BI, Advanced Excel). Bachelor’s degree in Industrial Engineering, Supply Chain Management, Logistics, Business, or related fields.