Strategic Account Manager, Premier

Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities.

Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China.

Responsibilities

• Own revenue growth, retention, and margin performance within assigned strategic accounts. Serve as the primary day-to-day point of contact across executive, operations, procurement, and service stakeholders. Build and execute annual account plans aligned to conversion priorities and growth targets. Maintain a structured pipeline for conversions, upsell, and cross-sell opportunities. Lead conversion initiatives, rollout plans, and multi-location adoption efforts. Coordinate cross-functional execution with Sales Ops, Customer Service, Technical Support, Marketing, Product, Quality, and Training. Deliver accurate forecasting, CRM updates, and pipeline reporting. Capture and communicate actionable customer insights to improve product, service, and training performance.

Qualifications

5+ years of experience in strategic accounts, key accounts, or complex B2B sales. Proven ability to influence multi-stakeholder organizations and drive adoption across locations. Strong account planning, pipeline management, and forecasting discipline. Demonstrated cross-functional coordination and execution capability.

Executive-level communication skills and professional customer presence. Strong analytical skills with the ability to build ROI-based value narratives. High travel capability (70–80%). CRM proficiency and structured operating cadence. Preferred: Experience with dealer or builder networks, private equity-backed platforms, or technically oriented B2B product categories.