Registered Manager

Position: Registered Manager – Residential Services Location: Pencader, SA39 9HS– this is an on-site role, with visible presence required in the service Employment type: Full-time, 40 hours per week Salary: 38,295 per annum Benefits:

• 33 days’ holiday a year including bank holidays
• Company pension
• Access to Simply Health benefit after probation
• £500 refer a friend scheme
• Full training and career development
• Paid DBS and SCW registration
• Early. Pay access to earnings
• Company pension
• Performance linked bonus
• Family friendly working conditions About the role: We are looking for an experienced and motivated Registered Manager to lead our Residential service in Pencader near Carmarthen. This role is perfect for someone who is passionate about delivering high-quality care, developing strong teams, and making a meaningful difference in the lives of the people we support. You will be responsible for the day to day running of the service, ensuring compliance, safety, and excellence in care. You will manage allocated service within a goal motivated way, be legally compliant and driving standards and excellence in the care of people we support. This is a fantastic opportunity to join a caring, passionate and highly motivated management team and to support individuals to maintain and develop their independence as well as access the community around them. Why Join Us? At M&D Care we are passionate about making a difference to the lives of those in our care. This is an opportunity for you to be part of this. Our family orientated business provides specialist residential, supported living and domiciliary care across Southwest Wales. We support individuals with learning disabilities, physical disabilities, and mental health needs, autism and much more as we do not consider diagnosis to be a barrier for our people. We offer a supportive, inclusive environment for our team, families and stakeholders and your work truly matters.

Requirements

• Ideally QCF Level 5 or a minimum of QCF Level 3 with proven management experience and a willingness to work towards Level 5.
• Experience managing staff in a social care setting.
• Strong understanding of supported living and best practice.
• Excellent communication, leadership and organisational skills.
• Ability to write and oversee care plans and risk assessments.
• Good IT and administrative skills.
• Full UK driving licence (max 6 points) and Class 1 business insurance.
• Commitment to dignity, independence and rights of the people we support. Job Overview: Key Responsibilities
• Oversee daily running of the service and ensure high standards of care.
• Lead, support and develop staff, including recruitment, training, and supervision.
• Manage rotas, staffing levels, records, reports and compliance.
• Maintain safe, effective services in line with legislation and company policies.
• Ensure personalised care plans and risk assessments are up to date.
• Build positive relationships with families, professionals and the wider community.
• Handle complaints, incidents and quality improvements.
• Support business development and staff retention. INDMP