Manager of Information Technology & Security - Concord NH

Supervisory responsibilities:

Position description: The Manager of Information technology & Security provides leadership, direction, and oversight for GSIL's information technology and cybersecurity functions. This position is responsible for ensuring the security, reliability, and continuous improvement of organizational technology systems, infrastructure, applications, and information assets. The Manager develops and implements technology strategies, oversees IT operations and projects, manages departmental staff and resources, and partners with organizational leaders to ensure technology solutions effectively support GSIL's mission, strategic objectives, and operational growth.

Essential functions

• Reasonable accommodation will be provided to enable individuals with disabilities to perform these essential functions. *

• Provide strategic leadership and direction for GSIL's information technology and security functions.

• Oversee the operation, security, maintenance, and continuous improvement of technology infrastructure, systems, applications, telecommunications, and cloud services.

• Develop and implement technology, cybersecurity, risk management, and business continuity strategies to support organizational goals.

• Lead technology projects, including system implementations, upgrades, integrations, and maintenance activities.

• Ensure compliance with applicable regulatory, contractual, privacy, and information security requirements.

• Recruit, supervise, develop, and evaluate department staff while promoting accountability, collaboration, and continuous improvement.

• Develop and maintain IT policies, procedures, governance practices, and system documentation.

• Manage departmental budget, procurement activities, software licensing, vendor relationships, contracts, and service agreements.

• Collaborate with leadership and departments across GSIL to identify business needs and implement effective technology solutions.

• Advise leadership on technology initiatives, cybersecurity risks, system improvements, and emerging technologies.

• Support and uphold GSIL policies, procedures, safety practices, and perform other duties as assigned.

Required education and experience:

• A.S. or B.S. in Computer Information Technology, Computer Science, Cybersecurity, Information Systems, Computer Engineering, Software Engineering, Business technology, or a related field preferred. An equivalent combination of education, training, and relevant experience may be considered.

• Minimum of five (5) years of progressively responsible experience in information technology, including experience in leading projects, systems, or teams.

• Prior supervisory or management experience preferred.

• Experience managing technology infrastructure, cybersecurity initiatives, cloud services, vendor relationships, and technology projects preferred.

Additional eligibility requirements

• Knowledge of information technology infrastructure, cloud services, cybersecurity, and industry best practices.

• Knowledge of risk management, privacy, compliance, and business continuity principles.

• Strong leadership, project management, analytical, problem-solving, and decision-making skills.

• Excellent communication, interpersonal and relationship-building skills.

• Ability to manage competing priorities, make sound decisions, and achieve organizational objectives.

• Commitment to customer service, collaboration, and continuous improvement.

Physical/Mental demands

While performing the duties of this position, the employee is regularly required to sit: operate a computer, telephone, and other office equipment; move throughout office locations; and attend meetings both 0n- ad off-site. The employee may occasionally be required to lift, carry, push, or move objects weighing up to 50 pounds.

This position requires the ability to communicate effectively, analyze complex information, exercise sound judgement, and make informed decisions.

Travel: Travel between GSIL locations may be required and the use of a personal vehicle may be necessary.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.