Tech II & III, Audio Opportunities

JOB POSITION: Tech II JOB SUMMARY: Responsible for the highly skilled, discipline specific, technical operations within an assigned Entertainment venue or event to ensure high show quality and a positive guest experience. Supports the Lead Tech and/or management with the operation and execution of entertainment live shows and offerings.

Applies advanced level knowledge in the use of individual audio components and their control systems. Has the ability to autonomously install and strike equipment to support a full band. Effectively communicates with talent, venue management, and other entertainment staff. MAJOR RESPONSIBILITIES: Operate specialized audio equipment in a highly complex system for live shows and entertainment offerings.

Install and strike equipment when required. Uphold show quality and intent as directed. Verify functionality of assigned equipment and perform daily start-up and shutdown procedures. Perform necessary show quality checks. Communicate with talent, management, and other departments such as Tech Services (Show Systems), Entertainment Show Systems and Technical Entertainment Maintenance in a clear and professional manner.

Provide verbal feedback during microphone and system checks. Troubleshoot equipment that is not performing correctly and escalate malfunctioning items and problematic show quality concerns to the responsible party. Keep equipment and workspace clean. Ensure proper completion of all technical documentation; to include daily checklists, daily FYI, inventory, and other such documentation.

Complete required training. Assist with inventory of tools, equipment, materials, and other UO property, ensuring proper care, maintenance, and storage is upheld. Ensure a safe working environment and assist with regular inspections. Notify management of any material needs or safety concerns. Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

Performs other duties as assigned.

EDUCATION

Technical school is preferred. Associate degree (AA) or Bachelor’s degree is preferred. EXPERIENCE: 3-5 years experience using advanced audio control systems, likely within the theme park/theater industry in a technical capacity preferred; or equivalent combination of education and experience. ADDITIONAL INFORMATION: Proven ability to perform each essential duty satisfactorily.

Prior experience on advanced audio systems such as QSYS, DigiCo, Yamaha, QLab, Meyer PA. Prior experience mixing In Ear Monitors (IEMs). Advanced knowledge in technical disciplines needed to operate assigned venue. Basic computer skills with experience in Microsoft Office suite. Intermediate knowledge of AVL networking.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Consistent attendance is a job requirement. JOB POSITION: Tech III JOB SUMMARY: Provides the discipline-specific technical skills needed to support the daily operation of the assigned entertainment venue and/or event, including the operation and execution of shows.

Ensures technical show quality and a positive guest experience by applying intermediate-level knowledge in the use of control systems for audio, video, lighting, projection, special effects, and show action equipment. MAJOR RESPONSIBILITIES: Responsible for the daily operation of the technical elements within the assigned entertainment venue and/or event.

Responsible for the successful operation of live performances and/or technical presentations, including completion of pre-/post- show presets and resets. Responsible for the careful execution of show elements/cues to preserve show quality. Maintaining the proper show timing and levels as directed by show direction and venue training.

Ensures proper completion of all technical documentation, to include daily checklists, FYI, and other such documentation. Assist with the appropriate maintenance and inventory of venue equipment/supplies as assigned for proper operation, organization, and cleanliness. Notify leadership of any materials needed and any repairs needed beyond basic maintenance of the venue/show.

Support and communicate with performers regarding their technical needs. Responds appropriately as needed, bringing any concerns to Technical and/or Venue Management or Tech I. Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

Performs other duties as assigned.

EDUCATION

Technical school: is preferred. Associate’s degree: is preferred. Bachelor’s degree: is preferred. EXPERIENCE: 2-3 years’ experience using technical control systems, likely within the theme park/theater industry in a technical capacity preferred. Proven ability to perform each essential duty satisfactorily. Intermediate knowledge in technical disciplines needed to operate assigned venue.

Basic computer skills with basic experience in Microsoft Office suite. Or equivalent combination of education and experience. Your talent, skills and experience will be rewarded with a competitive compensation package. Universal Orlando Resort. Here you can . Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios.

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