Director of Human Resources/Administration

Job Purpose: The Director of Human Resources & Administration is responsible for leading the ministry's human resources functions while ensuring organizational compliance, risk management, business administration, and operational support. This position oversees recruitment, onboarding, employee relations, compensation, benefits administration, performance management, HR compliance, insurance programs, technology coordination, and administrative functions across all ministry locations.

The Director of Human Resources & Administration works collaboratively with leadership to cultivate a healthy workplace culture, ensure legal and regulatory compliance, and provide employees with the resources, systems, and support needed to effectively carry out the ministry's mission.

• Support employee engagement initiatives that contribute to a positive workplace culture and staff retention.
• Assist the Human Resources Committee and Executive Director with compensation studies, salary benchmarking, and employment-related recommendations. Employee Benefits Administration
• Oversee all employee benefit programs, including health insurance, dental, and vision.
• Serve as the primary liaison with benefits brokers and insurance providers.
• Manage annual benefits renewals, open enrollment processes, employee communications, and enrollment changes.
• Resolve employee benefits issues and ensure timely processing of claims and eligibility changes.
• Monitor benefit plans to ensure compliance with applicable regulations. Recruitment and Onboarding
• Coordinate recruitment efforts, including posting positions, reviewing applications, conducting initial interviews, checking references, and facilitating hiring decisions.
• Coordinate pre-employment requirements including background checks, employment verification, and reference checks.
• Maintain W-9 records and contractor onboarding documentation.
• Facilitate onboarding of new employees and volunteers.
• Ensure new hires receive all required policies, training, technology access, equipment, and ministry resources.
• Coordinate orientation and onboarding schedules across departments. Risk Management, Licensing & Business Compliance
• Serve as the ministry's primary administrator for organizational compliance and risk management matters.
• Coordinate and maintain all business licenses, permits, registrations, and organizational renewals for multiple locations.
• Oversee annual and periodic renewals of organizational filings and compliance requirements.
• Manage relationships with insurance brokers and carriers.
• Administer and maintain the organization's insurance portfolio, including:
• Directors & Officers (D&O) Insurance
• General Liability Insurance
• Professional Liability Insurance
• Property Insurance
• Cyber Liability Insurance
• Workers' Compensation Insurance
• Ensure insurance policies remain current and adequately protect ministry operations.
• Coordinate insurance audits, claims processing, risk assessments, and renewal negotiations
• Maintain compliance related to charitable solicitation registrations and solicitation of contributions requirements in applicable jurisdictions.
• Monitor organizational contracts, certificates of insurance, and vendor compliance documentation. Information Technology & Systems Administration
• Oversee technology onboarding and offboarding processes with Team. Logic (IT provider)
• Ensure employees have appropriate access to systems, software, email accounts, communication platforms, and ministry resources.
• Assist with coordinating purchasing, deployment, inventory management, and replacement of laptops, monitors, mobile devices, and related technology equipment. Training & Staff Development
• Coordinate required employee training programs and compliance-related training.
• Assist supervisors in developing staff growth and professional development plans.
• Facilitate training on HR policies, workplace expectations, and organizational procedures.
• Promote a culture of accountability, professionalism, teamwork, and mission alignment. Supervisory Responsibilities
• May supervise administrative staff, reception personnel, and other support positions as assigned.

Qualifications

Spiritual Qualifications

1. Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord.
2. Exhibit a strong personal commitment to the sanctity of human life and the pro-life mission.
3. Affirm and uphold the ministry's Statement of Faith, Statement of Principle, mission, vision, and policies.
4. Demonstrate Christian character, servant leadership, integrity, humility, discretion, and professionalism.
5. Model a positive and collaborative attitude consistent with the ministry's values.

Education

& Experience

• Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or related field preferred.
• Minimum of one year of human resources or administrative leadership experience.
• Prior supervisory or management experience required.
• Experience administering employee benefits, compliance, and employee relations.
• Experience managing sensitive and confidential information.
• Experience with nonprofit organizations preferred. Knowledge, Skills & Abilities
• Thorough knowledge of human resources principles, employment law, and best practices Strong understanding of performance management, employee coaching, corrective action, and workplace investigations.
• Ability to train and support supervisors in employee management and documentation practices.
• Strong conflict-resolution, mediation, and problem-solving skills.
• Excellent organizational and project management abilities.
• Ability to manage multiple priorities while meeting deadlines.
• Strong verbal and written communication skills.
• Ability to exercise sound judgment while maintaining confidentiality.
• Proficiency with Microsoft 365 including Outlook, Teams, Word, Excel, PowerPoint, SharePoint, and related technologies.
• Some technology aptitude with the ability to coordinate IT systems, software administration, and equipment management.
• Ability to work independently with minimal supervision while maintaining a high level of accountability