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Customer Development Manager- Coop

GBR-Leicestershire-WalthamFull-timeLeadPosted Nov 6, 2026

Job description

Job Description: 12 month parental leave cover We are looking for a Customer Development Manager to lead our Coop Pet-care business . This associate will have full ownership of the account both internally and externally with a core ambition to stabilise and grow our Business with this Customer. What are we looking for?

You’ll be an expert account manager who can comfortably lead across a high-priority account, and develop relationships with the customer through expert negotiation, category leadership, mutual customer partnership and data & insights leveraging You’ll be a solution focused customer partner – working directly with customers to offer advanced solutions around product, placement, promotion, and pricing.

You’ll be a trusted partner to your customers providing strong category leadership, and sales expertise. You’ll have strong experience in management of budget as well as trade revenue optimization delivering against budget and ROI. You'll have strong financial acumen and be comfortable managing a P&L. What would be your key responsibilities?

You’ll be responsible for creating a partnership with our customers to deliver profitable sales and category growth across the Pet Nutrition portfolio of brands You’ll create exemplary customer plans that deliver impact and value You’ll develop strong customer relationships at Head Office level where you’ll be able to influence in adoption of solutions (including sales revenue, customer profitability, category growth, category leadership and new product launches).

You’ll be a trusted insights partner with the customer, providing accurate and timely forecasting and trade revenue optimisation. What can you expect from Mars? The opportunity to take charge of your own career and development right across the Mars business An industry competitive salary and benefits package. Chance to see the impact your work has on some of the largest UK retailers.

A flexible schedule that’s designed to give you the work/life balance you need to be at your best. Skills: Analytical Thinking, Apply Financial Judgement, Build Collaborative Relationships, Call Effectiveness, Category & Market Knowledge, Convert Insights to Action, Customer Planning, Demand Planning, Digital Activation, Distributor Sales, Drive Profitable Growth, Execute & Evaluate Results, Face to Face Selling, Negotiation, Omni-Channel Acumen, Product Demonstrations, Sales, Sales Bids, Sales Knowledge, Sales Presentations, Shopper Experience Design Competencies: Action Oriented, Being Resilient, Business Insight, Collaborates, Communicates Effectively, Customer Focus, Drives Results, Ensures Accountability, Manages Complexity, Persuades Disclaimer: Mars is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Description copied from Mars's careers page. Read the full posting before you apply.

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