Business Development Specialist

What You Can Expect : Win, retain, and develop C & above customers through proactive “hunting” and relationship management. Develop a strong and constantly refreshed pipeline of opportunities, maintained and reported via the company CRM (“Sugar CRM”), following corporate SOPs. Conduct face-to-face sales meetings with prospects and customers, aligned with the schedule and strategy defined by inside sales and management.

Assess prospective accounts for profitability, strategic relevance, and fit within Rhenus Air & Ocean objectives. Build rapport and trust with customers by understanding their business needs and industry challenges. Collaborate with internal stakeholders (Product Teams, Station Management, Key Account Management) to ensure customer satisfaction and smooth onboarding.

Support the transfer of smaller (D-level) accounts to inside sales or other appropriate departments. Ensure the proper handover of strategic accounts to the Key Account Management team when required. Develop and implement strategies and tactics to meet and exceed sales and gross profit targets. Monitor customer activity, including shipment volumes, lost clients, and retention measures.

Execute sales plans in line with the company’s annual growth plan. Report all sales activity (Meetings, Contacts, Opportunities, Leads) accurately and on time in the CRM. Participate in all sales trainings scheduled by Rhenus Air & Ocean and actively share best practices. Recommend customer solutions based on strong industry and product knowledge.

Identify and manage opportunities and risks to safeguard Rhenus A&O’s business interests. Maintain high standards of compliance and professionalism, adhering to all internal policies and country regulations. What You Bring: Requires a minimum of 1-3 years field sales in freight forwarding or two years of operational experience.

Good working knowledge of freight forwarding services, including ocean and air, freight (import & export), consolidation. Demonstrated competence in conflict management, decision making and strategic planning. Strong hunter mentality / good communication and interpersonal skills/Outstanding negotiation skills. Ability to think out of the box (Entrepreneur).

Strong work-ethic and integrity. Native Spanish. Willingness to travel as well as fluency in written and spoken English.