Field Technician

Position Summary

This positions responsibility is for the installation, troubleshooting and repair of Zenner products primarily in North America. Essential Skills and Experience: Associates degree in a technical discipline or equivalent work experience Must have at least 3 years’ experience servicing AMR/AMI equipment Must have successfully field installed and maintained a fixed network AMI product Must have experience working with sub-contractors.

Must have good communications skills.

Duties and Responsibilities

Task Percentage of Time Install, debug and maintain all Zenner products. 50% Provide high end troubleshooting and repairs while maintaining quality assurance on Zenners entire product line. 15% Regularly assists customers, resellers and Zenner sales personnel with product support to solve operating problems through telephone communication or field visits 10% Conducts technical training programs with resellers and customers as required 10% Prepares technical reports for customers and management as required 5% Assists with the field testing of new products to ensure performance reliability 5% All other duties as assigned 5%