Administrative roles

Job Title: Medical Secretary Location: New York City Metropolitan Area Job Summary: We are seeking a highly organized and detail-oriented Medical Secretary to support healthcare providers and clinical teams in a fast-paced healthcare environment. The ideal candidate will be responsible for managing administrative functions, coordinating patient communications, and ensuring efficient office operations.

Key Responsibilities

Schedule patient appointments and manage provider calendars Answer and direct incoming calls and patient inquiries Maintain and update electronic medical records (EMR) Prepare, organize, and file medical documentation Coordinate referrals, authorizations, and patient correspondence Support physicians and clinical staff with administrative tasks Handle patient check-in/check-out processes as needed Ensure compliance with HIPAA and confidentiality requirements Qualifications: Degreed/Non-Degreed candidates Experience in a healthcare, medical office, or hospital setting Familiarity with EMR/EHR systems Strong organizational, communication, and multitasking skills Proficiency in Microsoft Office and healthcare scheduling systems Preferred Background: Experience supporting physicians, specialty clinics, hospitals, or academic medical centers.

Job Title: Patient Coordinator (Junior / Senior) Location: New York City Metropolitan Area Job Summary: We are looking for patient-focused and service-oriented Patient Coordinators to support patient access, scheduling, and care coordination activities. This role serves as a key liaison between patients, providers, and internal departments to ensure a seamless patient experience.

Key Responsibilities

Coordinate patient appointments, consultations, procedures, and follow-up visits Serve as the primary point of contact for patients regarding scheduling and care-related inquiries Verify insurance information and obtain necessary authorizations Assist patients with registration, documentation, and intake processes Coordinate communication between patients, physicians, and clinical teams Monitor appointment schedules and ensure timely patient flow Resolve patient concerns and provide exceptional customer service Maintain accurate patient records and documentation Senior-Level Additional Responsibilities: Manage complex patient cases and scheduling requirements Mentor and support junior coordinators Assist with workflow improvements and departmental initiatives Serve as an escalation point for patient concerns and operational issues Qualifications: Experience in patient coordination, healthcare administration, medical office operations, or customer service Strong interpersonal and communication skills Knowledge of healthcare scheduling, insurance verification, and patient registration processes Ability to manage multiple priorities in a fast-paced environment Familiarity with EMR/EHR systems preferred Preferred Background: Experience in hospitals, specialty practices, academic medical centers, or large healthcare systems.