Residency Program Dept Assistant

Monday-Friday 8:00am-4:30pm Meritus Health is seeking a detail-oriented and organized Residency Program Department Assistant to provide administrative support to the Residency Program Coordinator and faculty within the Department of Family Medicine. Under general direction, this position assists with coordinating the residency program in compliance with Accreditation Council for Graduate Medical Education (ACGME) guidelines.

Responsibilities include

processing registrations, coordinating resident applications and evaluations, maintaining databases, preparing schedules, and providing general administrative support.

Essential Duties and Responsibilities

Provide administrative coordination for the residency program, including maintaining calendars, scheduling meetings, preparing correspondence, managing phone calls, and organizing email communications. Maintain office supplies and coordinate ordering and inventory needs. Complete administrative paperwork, maintain resident data sheets and spreadsheets, and track schedules, lectures, and attendance.

Coordinate departmental meetings and events, prepare meeting agendas, document minutes, and ensure follow-up on action items. Coordinate hotel accommodations, travel arrangements, and scheduling for faculty. Track resident licensure and certifications and communicate updates to the Residency Coordinator and Graduate Medical Education team.

Manage the Electronic Residency Application Service (ERAS) and coordinate communications with the National Resident Matching Program (NRMP). Support recruitment activities by communicating with applicants and scheduling interviews, travel, and accommodations. Assist with medical student scheduling and rotations. Provide support with residency scheduling and other program-related administrative duties as needed.

Minimum Qualifications

Education

High school diploma or GED required. College coursework preferred. Experience One year of administrative assistant experience required. Experience in graduate medical education (GME), teaching, or an academic setting preferred. Knowledge, Skills, and Abilities Excellent interpersonal, verbal, and written communication skills.

Strong organizational skills and attention to detail. Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook. Ability to work independently and complete projects in a timely manner. Ability to prioritize tasks, meet deadlines, and manage multiple responsibilities. Strong customer service skills and professional communication.

Ability to maintain confidentiality and professionalism at all times. Knowledge of medical education policies, procedures, and medical terminology. Experience with New Innovations preferred. Caring for Our Team We offer a comprehensive benefits package to support our employees' well-being and professional growth.

Benefits

include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program.

Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role. Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.