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Require a Communications Executive in Bulawayo
Job description
Develop relationships with clients through active and reactive support and the maintenance of sound relationships. Customer satisfaction. Responsiveness to client requests. Learning and personal development. Act in a support role for an online digital investor relations agency, acting as the prime interface between the client and the processing team for constant supervision, updates, and maintenance of the relationship.
All aspects of the relationship entail: Content origination and content curation. Overseeing publication, dissemination, and distribution. Engaging with client staff in charge of feedback and engagement. Overseeing and being able to contribute to analysis on analytics. Being able to take ownership, show interest in, and develop relationships with clients through responsive support and relationship maintenance.
Corporate communications in a support role. Manage social media communications. Interact with clients in a support role. Report writing. The administrative discipline to know how to deal with a very busy inbox, prioritise and categorise tasks and projects (many projects), and manage workflows which are dynamic across a multi-function and multi-client base.
Growth mindset. Affable and engaging. articulate Requirements A general commerce or marketing degree (Hons). ESG or Sustainability qualifications. Software Requirements: Familiarity and in-depth use of AI. Understand the role of AI within corporate communications. Be actively using AI in a complementary role. Be familiar with CRM systems.
The ability to use collaboration tools such as Slack, WhatsApp, and email. Be familiar with the usual array of software from the Google platform: Google Sheets, Google Slides, and related software. Knowledge and Skills
- Client interaction. The corporate communications environment. Corporate content origination and curation. Discipline in keeping CRM systems updated. Broad array of digital platforms. ESG Sustainability experience in data aggregation and reporting. Client / agency relationship. Ability to communicate openly and effectively and engage with clients
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