Direct Service Provider

Job Details: Job Location: Leach

• Huntington, WV, Position Type: Full Time, Education Level: High School, Salary Range: $15.00Hourly, Job Category: Health Care, Job Title: Direct Service Provider FLSA Status: Non-Exempt Reports to: Site Manager Department: Clinical Preparation Date: August 4, 2023 CENTER’S MISSION AND VISION: Prestera Health Services is devoted to serving our communities by inspiring hope and growth to achieve wellness.

JOB SUMMARY

The Direct Service Provider works with consumers daily to provide oversight in community, home, residential, or other treatment settings. The Direct Service Provider at Leach works with the Adolescent Intensive Outpatient Program, “Innerchange.” As the DSP for this program, your job duties would include providing transportation for the students to and from the program daily, providing individual emotional and behavioral support during the program day, assisting with student needs during the day, and providing additional support during scheduled program activities.

Students attending the Innerchange Program include students in both Middle and High School, and while at the program they work on a variety of emotional and behavioral symptoms/functional deficits that may be interfering with their ability to function successfully at home and/or at School. As the DSP in this program, you will have an opportunity to engage with students in a meaningful way during an intensive outpatient treatment process and provide a role that is essential to their overall treatment process.

DUTIES AND RESPONSIBILITIES

Assists consumers in the areas of self-care, self-direction, independence, mobility, and learning, as directed by the individual’s service/treatment plan. Performs light household cleaning, plans shopping lists based on menus and assists in preparation of meals and/or grocery shopping when assigned. Organizes and participates in leisure activities with consumers, providing instruction and guidance on appropriate behavior and interactions for the setting involved.

Accompanies consumers in the community for activities including medical appointments, grocery shopping, attendance at treatment plan meetings, or other planned outings. May monitor consumers in self-administration of medications or administer medications to consumers if indicated to be AMAP certified. Provides education or supportive services to consumers.

Obtains and documents vital signs as assigned. Documents consumer observations and behaviors according to policy. Monitors consumer behavior and addresses inappropriate behaviors according to the consumers treatment plan or based on consultation with program leadership. Oversees safety of consumers and directs emergencies that may arise during shift.

Utilizes effective communication skills and verbal de-escalation skills. Assists in behavioral management or crisis intervention as indicated based on training and consumer’s service/treatment plan. Transports consumers as needed both in a Prestera Health Service’s vehicle or personal vehicle. Maintains a working knowledge of Prestera policies, procedures, and licensure regulations governing Prestera’s service delivery.

Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports. Utilizes technology provided to facilitate services and/or perform job efficiently and effectively. Meets training requirements as established, including but not limited to, CPR-First Aid and crisis intervention.

Participates in other functional work by participating in related projects, as applicable and directed by Prestera leadership. SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities are required.

Qualifications

QUALIFICATIONS

AND REQUIREMENTS EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS: Valid driver’s license required. Experience or prior training working with mental health and substance abuse population is preferred. Knowledge of community resources preferred. Ability to learn, navigate, and work daily in the EHR system effectively.

Excellent interpersonal skills and ability to develop trusting relationships and handle sensitive and confidential situations. Possess good written and verbal communication skills in conjunction with good time management and organizational skills. Has shown the ability to be creative and think outside the box in situations.

Must be able to lift to 25 lbs.

EDUCATION

High School Diploma or General Educational Development Certificate required. Maintains First Aid/CPR certification. Maintains current crisis prevention/intervention training.