Inside Sales Specialist

Inside Sales Specialist - temporary contract This position can by hybrid, if the location is close to Kezmarok, or remote in Slovakia. Purpose of Position Enabling the sales/territory manager to concentrate on winning business Owning assigned sales territory for inside sales tasks Responsibility for active lead generation and lead management in EMEA Responsibility for internal sales activities, including tele-sales and handling of direct small customers Responsibility for quotations across EMEA, including all related administrative tasks and processes Advocate customers voice in the organization Daily communication with customers (products are exported to the EU countries, Asia and North America) through phone or e-mail Key Responsibilities Support sales and territory managers by working closely and effectively together Manage own account base and growth the business including funnel management Drive continuous improvement by actively highlighting areas of improvement and participation in relevant Kaizens Manage and drive active lead generation in EMEA through database management, telemarketing and other lead generation campaigns Own and manage the lead management process, including allocation and qualification of leads Drive achievement of internal sales target Own and manage the quotation process, including relevant approvals Liaise and collaborate heavily with sales, order management, and customers Ensure prompt response to customers Ensure customers and channel partners are enjoying excellent service and outstanding business experience Relationships Reports to Inside Sales Manager North America/EMEA Interacts with customers and channel partners at all levels required Interacts with internal suppliers and customers including Sales, Internal Sales, Operations, Finance within Hengstler Group Background and Skill Experience in either Sales or Inside Sales with own full responsibility of customer care Experience in managing existing business independently Experience in managing and negotiating pricing directly with customers Industrial and international environment as background highly beneficial German and English language required, other languages welcome Team player Natural habit of improving processes Having the” hunter” mentality Customer comes first attitude Advocates interests of the customers Communicative Well organized and structured Energetic, bright, and articulate with naturally good communication skills Self-motivated Ability to work under pressure and in an environment with high workload Experience in SAP is beneficial Detailed out Tasks Lead management Account management Inquiries (price and lead times) Quotations (standard and special price) Quotation follow up Price clarifications/claims Samples quotations New customer set up (including also invoice and delivery address) Update customer master data (SAP and Salesforce) Daily Sales Calls Forecasting Reports for Sales Calculation of freight (related to quotes) Salary 2100 EUR monthly/gross After probationary period entitlement to the monthly bonus up to 30%; average 20 - 23% LI-SM1