Director of Implementation

The Director of Implementation provides strategic and operational leadership for the end-to-end client delivery of client onboarding and technology deployments across Managed IT, cybersecurity, cloud, network, endpoint, backup and recovery, and Novavoice solutions. From pre-sales validation and deployments, from contract signature through successful handoff through go-live, stabilization, billing readiness, and acceptance by to the NOC and Service Delivery teams.