Family Support Worker - Family Resource Center

Summary : The principal purpose of this position is to create trusted relationships with families to provide resource navigation, community education and outreach in Scott County. This position will focus on working with East African families and is a language specific position

• Bilingual in Somali is required. Position is full-time onsite at the Family Resource Centers in Shakopee and Savage. Day hours into early evenings. 40 hours per week .

Benefits

include options of health, dental and vision insurance, paid sick and safe hours, flexible holidays and vacation, life insurance, long-term disability and an employer matching retirement account.

Qualifications

include 1-3 years of experience. Bachelor's degree preferred but experience in lieu of degree will be considered.

Essential Duties and Responsibilities

Demonstrate commitment to the agency’s mission statement and core values at all times. The mission statement is “360 Communities delivers safety and stability that improves lives.” Follow mandated reporting laws for child abuse and neglect. Work cooperatively and professionally by building trusted relationships with community partners, Scott County staff and families to successfully meet the needs of the families coming to the Scott County Family Resource Center (FRC) locations.

Assess holistic needs of families and provide resource navigation based on family identified needs through connecting to culturally-appropriate services on a referral basis (this may include, but is not limited to: housing resources, financial assistance resources, county social services, education, employment etc.) Facilitate access to services in support of individuals and families.

Provide language translation/language access services to East African families accessing the FRC. Provide application assistance as requested by families. Assist in filling out forms related to school, healthcare, job applications, housing, etc… Ensure seamless referral communication with other Scott County FRC programs Identify service barriers and work to remove them through engagement of the community and linking to formal and informal supports.

Help families in establishing social connections. Collect data and maintain accurate records for statistical, evaluation and funding purposes. Participate in the development, coordination, and implementation of community building events and outreach strategies that promote education and awareness of FRC programming. Attend and actively participate in 360 Communities team meetings, trainings and all-staff events.

Perform other duties and assume other responsibilities as the need is apparent or as requested or delegated.

Qualifications

1-3 years related experience required. Bachelor’s degree preferred, but experience in lieu of degree will be considered Bilingual in Somali required. Applicants must have experience with socially, economically or culturally diverse populations. Equal Opportunity Employer Monday

• Friday 40 hours per week 1.0 FTE