Group HR & Training Manager

We're hiring Group HR & Training Manager! Location: Multiple Locations (Head Office, Restaurants, Central Kitchen & Project Sites) Employment Type: Full-Time About the Role: Unlimited Group is seeking a highly experienced and dynamic Group HR & Training Manager to lead and oversee the full HR and training function across all group brands.

This is a leadership role responsible for building, managing, and continuously improving the people strategy, ensuring operational excellence, workforce stability, and a strong performance-driven culture.

Key Responsibilities

HR Strategy & Workforce Planning Develop and implement HR structures aligned with business growth and operational needs Lead manpower planning across restaurants, central kitchen, head office, and new projects Identify staffing gaps, risks, and organizational inefficiencies Recruitment & Onboarding Manage end-to-end recruitment cycles across all business units Ensure proper candidate screening, hiring processes, and onboarding programs Build and maintain a strong talent pipeline for critical roles Training & Development Design and manage training calendars across operations, service, kitchen, and leadership roles Implement Train-the-Trainer programs, certifications, and performance-based training Ensure training aligns with operational standards, guest experience, and brand quality Performance Management & KPIs Develop and maintain job descriptions, KPIs, and performance review systems Support managers in performance evaluation, promotions, and improvement plans Ensure data-driven performance decisions Employee Relations & Compliance Handle employee relations, disciplinary actions, and HR compliance Ensure alignment with labor laws and company policies Manage workplace culture, communication, and employee engagement HR Operations & Administration Oversee payroll inputs, attendance, employee records, and HR documentation Coordinate with Finance on payroll processes and reporting Maintain accurate HR systems and documentation Pre-Opening & Expansion Support Lead HR readiness for new openings, including hiring, onboarding, and training Align with operations and project teams to meet opening timelines Support post-opening stabilization and performance tracking Reporting & Leadership Provide regular HR reports on recruitment, turnover, training, and performance Lead and develop HR and training teams across all locations Continuously improve HR processes and operational efficiency Requirements: Bachelor’s degree in HR, Business Administration, or related field 7–10+ years of HR experience, with at least 3–5 years in a leadership role Strong experience in F&B, hospitality, or multi-site operations Proven experience in recruitment, training, performance management, and HR operations Experience in new openings and building HR systems from scratch is a must Strong knowledge of labor laws and HR compliance Excellent leadership, communication, and problem-solving skills