Hire Controller

Duties include, Provide exceptional customer service at all times in accordance with our ‘Every Customer a Raving Fan” value. Assist customers over the phone using the reservation prompt script at the front desk. Create, update and finalise hire schedules Co-ordinating customer hire contracts and branch administration Make recommendations about complementary equipment or products that will support the customer’s needs Support the Branch team by unloading, loading, and delivering equipment, servicing and cleaning equipment, Maintain a good knowledge of our range of gear to help find the best solutions for our customers.

Process payments in accordance with the creation, cycle billing and completion of hire schedules Opening and closing the branch as required Clean and maintain the branch showroom, yard and storage spaces