Systems Administrator

About the role

The Computer Systems Administrator helps maintain smooth operation of multi-user computer systems, including coordination with network administrators. Develops and monitors policies and standards for allocation related to the use of computing resources. Provides on-going operations and maintenance of Information Technology (IT) equipment and software, sets up administrator and service accounts, system performance tuning, update installations, and maintenance of system configuration/installation documentation.

Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery. Interacts with users and evaluates vendor products.

Key Responsibilities

• Participate in daily briefing with the end-user to provide status of the systems
• Perform on-site System Administration support to the end-user personnel and assist the end-user engineers with administering the system
• Perform System Administration tasks for routine, emergency, test and exercise events in accordance with Technical Manuals, Operating Instructions, and checklists.
• Perform user account maintenance to include the creation, management, and deletion of user and group accounts, profiles, and policies.
• Perform On-The-Job-Training (OJT) and one-on-one assistance on the systems
• Perform active monitoring of mission systems’ operational performance and link status to detect issues that may cause disruption of services
• Perform data collection (including application, system, and security logs) of any unexpected service disruption and upon request provide data to the end-user to support deficiency resolution and post event forensics.
• Perform error detection and fault correction of the systems
• Perform backups and archive of the systems in accordance with Technical Manuals, Operating Instructions, and checklists.
• Perform recovery and restoration of the systems in accordance with Technical Manuals, Operating Instructions, and checklists.
• Perform startup, reboots, and shutdown of the systems in accordance with Technical Manuals, Operating Instructions, and checklists.
• Record scheduled and unscheduled maintenance activities using the approved tracking system.
• Support remote site maintenance activities to include scheduled and corrective actions
• Perform troubleshooting and resolution of emergent system issues
• Perform technical assistance, guidance and on job training to end-user engineers in identifying system problems, analysis, system coding and test verification
• Perform technical assistance in documentation and management of system problem reports.
• Support similar OM&S activities for OPs and Lab environments Required skills, qualifications and experience Bachelors degree (BS/BA) in IT, Information Security, Computer Science, Computer Systems Engineering or MIS related field. Ability to work well in a team environment Ability to prioritise tasks and manage own time to meet program needs Problem determination & resolution Good IT skills in a range of SW packages would be an advantage Experience with the following: Red Hat Systems Administration Windows Systems Administration Virtualization Systems Administration VMware ESXi & v. Sphere Virtual Desktop Infrastructure (VDI) Storage (NAS, SAN or similar) Desired Skills Microsoft Active Directory Windows Security permissions Knowledge of Red. Hat Linux and Unix Operating system Knowledge of Network Interfaces, Addressing, and naming services operation Knowledge of Computing and Networking Security Management Processes Knowledge of Red Hat Identity Management (IdM) VMware Horizon VMware vSAN Windows Server 2012 & 2016 Windows 10 & 7 Application Servers JBoss, Tomcat