Case Coordinator

Description Position Summary The Case Coordinator is responsible for the day-to-day operations of new cases. This person reports directly to the Intake Manager and acts under his or her direction. Essential Duties/Responsibilities: Collect list of new cases opened and input data into case management software following established procedures and turnaround time Locate and review police reports for accurate information Create client files and distribute to appropriate Attorney/Paralegal team Scan and attach documents to client file in case management software Edit documents, scan and fax Add providers from spreadsheet into case management software Interact with firm investigators and doctors’ offices Answer phones in a high-volume call center Regular, consistent, punctual attendance Other duties as assigned Requirements Required Skills / Abilities: Coordination skill to operate office phone, headphones, printers and calculators.

Use of computers and related software applications. Highly proficient in MS Outlook, Word and Excel. High command of English grammar, usage, punctuation, and spelling. Exceptional communication skills Ability to work well under pressure and to exercise good judgment Strong attention to detail, organized and able to multitask and prioritize workload Education and Experience: High School Diploma preferred High volume phone, call center and/or law firm experience is preferred Must type no less than 45 WPM Prior case management experience preferred This is a Full-time in-office position Monday

• Friday Kisling, Nestico & Redick is an Equal Opportunity Employer