Drains Service Technician

Job Details: Job Location: Magic Electric, Plumbing, Heating and Air (Twin Falls)

• JEROME, ID, Position Type: Full Time, Salary Range: Undisclosed, Travel Percentage: Up to 25%, MAGIC ELECTRIC, PLUMBING, HEATING AND AIR Here at Magic Electric, Plumbing, Heating and Air our passion is providing an honest, team oriented, and FUN environment. We are a growing company because we believe technical skills can be taught but a persons attitude, character and integrity is what matters most! Our team commits themselves to giving our customers exceptional workmanship, extraordinary service, and professional integrity every day. We strive for 5 star service with our customers and recognize that great service starts with employees that love their career. At Magic, our employees come to work every day knowing they are surrounding themselves with teammates who push them to be their best. People often come to us looking for a job but stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Position Summary

As a Drains Service Technician, you'll be the person homeowners and business owners call when something's not working right. You'll show up ready to figure out the problem and take care of it, start to finish. Customer service is a big part of the job, not just the technical work, and how you treat people matters just as much as the fix itself.

We build our name in this community one job at a time, in a career with real stability and room to grow.

Key Responsibilities

• Perform drain cleaning services using cable machines, hydro-jetting, and other industry tools
• Diagnose and resolve issues like blockages, backups, and slow drains
• Provide upfront pricing and estimates, and get customer approval before starting work
• Document notes, photos, and parts used for each job
• Educate customers on preventive maintenance and proper drain care
• Work with dispatch, customer service, and other technicians to keep jobs on schedule
• Follow safety protocols, company policies, and local plumbing codes We Offer
• Weekly pay with incentives and bonuses
• 401(k) retirement with company match
• Holiday pay, vacation pay, & paid time off
• Company events & parties
• Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance Qualifications: Requirements Education
• High school diploma or equivalent required
• Completion of plumbing-related training preferred Experience
• 1-3 years of experience in drain cleaning or plumbing service required Licenses/Certifications
• Valid driver's license with clean driving record required Knowledge, Skills, and Abilities
• Strong mechanical aptitude and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and manage time effectively Physical Demands and Conditions
• Ability to work in confined spaces, outdoors, and in varying weather conditions
• Lifting up to 75 lbs, bending, kneeling, and operating heavy equipment Work Environment/Travel
• Field-based role requiring frequent travel to residential and commercial job sites
• May require evening, weekend, or on-call shifts Ability to pass background check and drug screening