Back Office Lead Medical Assistant

Back Office Lead Medical Assistant AFC Urgent Care San Diego San Diego, CA $24.00-$25.00 an hour

• Full-time Resume Insights Here’s how your resume aligns with the job description Experience & Skills
• Customer service
• Two (2) years experience as a Medical Assistant or educational equivalent.

Education

& Certificates

• CCMA Certification
• Certified Medical Assistant
• BLS Certification Ensure your resume details are correct before applying Update Resume Job details Salary $24.00-$25.00 Job Type Full-time Full Job Description AFC Urgent Care is seeking Medical Assistants with exceptional customer service skills to become part of our team. American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest growing companies in the U.S. Please email your resume via this advertisement for immediate consideration. The primary responsibility of the Back Office Lead is to manage clinical support operations in the delivery of an exceptional overall patient care experience. The Back Office Lead is expected to maintain a high degree of organizational acumen, attentiveness and professionalism. Primary Responsibilities:

1. Be proficient in essential Back Office functions and basic Front Office operations.
2. Assists in the training and development of support staff.
3. Assist Providers navigate the EHR/EMR features and functions.
4. Ensure optimal patient workflow and minimal wait times.
5. Maintain medical equipment to include x-ray unit.
6. Managed medical supply inventories to support day to day operations.
7. Ensure Monthly QA of Lab, Radiology and control logs are up to date.
8. Assist with patient callbacks, follow-up and appointment reminder calls.
9. Perform patient complaint resolutions while maintaining strict confidentiality.

Requirements

Medical Assistant Certificate Two (2) years of experience as a Medical Assistant Basic Life Support (BLS) certification Must be willing to work schedule: Tuesday-Thursday 2PM-8PM, Friday 8AM-2PM, & Saturday 8AM-5PM Possess exceptional customer service skills Job Type: Full-time Pay: $24.00-$25.00 per hour Schedule:

• Day shift
• Night shift
• Weekend availability
• Must be willing to work schedule: Tuesday-Thursday 2PM-8PM, Friday 8AM-2PM, & Saturday 8AM-5PM License/Certification:
• High School Diploma
• BLS
• Certified Clinical Medical Assistant (CCMA)
• Phlebotomy (Preferred) Work Location: Mission Valley