CRC Agent

Schedule: Monday - Friday (40 hrs/wk) 8:00 AM - 4:30 PM Department: CRC Team - 247

Provides technical and preanalytic support services for a designated division of technical operations and clients. Duties include specimen evaluation and processing, problem solving, exception handling and customer service. Within six months, demonstrate competence in the policies, procedures and processes associated with delivering excellent customer service. Contacts clients with specimen information such as specimen integrity, volume, test clarification, compromised and missing specimens. Provides a supportive link between ARUP customers both internal and external, while demonstrating a professional image through phone, email and other communications to ARUP customers.