TikTok Shop - Logistics Operations Manager/Senior Manager - Japan

About The Team

This team is responsible to be focus on developing short term and long term cost targets and related indicators of each business to ensure a reasonable cost structure and accurate data in order to drive growth and improve the end customer experience.

Responsibilities

• Integrate the development goals of the overall international logistics business and promote project optimization through collaboration with logistics partners;
• Responsible for logistics operations for Japan's local logistics business in international e-commerce, working closely with the platform’s core logistics service providers, and focusing on the continuous optimization of overall operational quality;
• Identify operational issues through data analysis and gain deep insights into the root causes via field research and on-site visits, then propose and implement solutions;
• Communicate and coordinate effectively with cross-functional internal teams to drive achievement of business goals.

Qualifications

Minimum Qualifications

• Bachelor's degree or above, with a background in supply chain, logistics management, industrial engineering, or related fields;
• Proficiency in both Japanese and English for work communication as this position requires to work with local and overseas logistic partners;
• Capable of smooth coordination and collaboration with partners from multiple regions;
• Experience in first mile & last-mile delivery operations;
• Experience working with traditional fast-moving logistics operations.
• Proficient in Mandarin (Nature of work to communicate with logistic partner internal stakeholders who is from China).

Preferred Qualifications

• Experience with e-commerce platforms is preferred;