Assistant General Manager

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. The Wild Rabbit i n Kingham, Oxfordshire is a fine dining restaurant and boutique hotel in the heart of the Cotswolds . Recognised in the Top 50 Gastropubs, the Top 50 Boutique Hotels, and awarded 3 AA Rosettes, The Wild Rabbit blends culinary excellence with warm, authentic hospitality.

Working in close connection with Daylesford Farm , our menus showcase the best seasonal, organic produce, crafted with skill and creativity. Under the leadership of Executive Chef Callum Graham, our team combines classical technique with modern inspiration, making The Wild Rabbit one of the most exciting fine dining destinations in the Cotswolds.

ABOUT THE ROLE

We are looking for an Assistant General Manager to play a key role in supporting the General Manager in delivering an exceptional guest experience across The Wild Rabbit and our Daylesford Stay Cottages a collection of beautifully considered luxury countryside retreats with a primary operational focus on Food & Beverage.

This is a hands-on leadership role for an experienced hospitality professional to work closely with the Restaurant Manager, Executive Chef and Sommelier, you will be highly visible on the floor, leading by example and ensuring consistently high standards of food, wine and service. We are open-minded about the background of the person joining us.

You may be a General Manager of a smaller hospitality operation, an experienced Restaurant Manager ready to take on broader operational responsibility, a Head Waiter or senior restaurant professional looking for a significant career step, or a Head Sommelier or experienced wine professional with strong restaurant leadership skills.

Whatever your current role, you will be a strong restaurant operator who is passionate about food, wine and hospitality , confident leading teams through busy services, and curious about the wider business. Alongside your core F&B responsibilities, you will have the opportunity to develop experience across luxury accommodation, commercial performance, cross-departmental leadership and business development, with the potential to progress towards a broader senior leadership or General Management position.

HOURS: 48 hours including weekends. SALARY £46,500 per annum, plus tronc.

RESPONSIBILITIES

Provide hands-on leadership across Food & Beverage, maintaining exceptional standards of food, wine, service and presentation Lead and develop the team through coaching, training and support, creating a confident and engaging service culture Build strong guest relationships, anticipating needs and managing feedback and service recovery professionally Work closely with the Restaurant Manager, Executive Chef, Sommelier and wider leadership team to ensure a smooth and consistent operation Use your wine knowledge to support service and deputise for the Sommelier when required Gain operational experience across luxury accommodation and the wider guest journey Develop commercial awareness across budgeting, forecasting, payroll, revenue and cost control Contribute to operational projects, business improvement and senior leadership discussions Identify opportunities to enhance guest experience, operational standards and business performance SKILLS YOU WILL BRING Strong experience in a high-quality restaurant or luxury hospitality environment, including team leadership Excellent understanding of restaurant operations and exceptional guest service Strong leadership, coaching, communication and organisational skills Good practical wine knowledge; preferably WSET Level 2. Confident handling guest feedback and resolving service issues Calm, hands-on and professional approach, with strong attention to detail Commercially aware with an interest in developing broader business knowledge Genuine passion for food, wine and luxury hospitality Collaborative, curious and proactive, with a willingness to learn and develop Ambitious to progress as a senior hospitality leader, with a long-term interest in General Management PERKS & BENEFITS Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one, including: Purchase your lunch at any of our Farm shops (food to go or retail) and receive 50% off, up to the value of £20. Shop all other products at our Farm shops and retail stores including clothing, home, garden, food and drink at 30% off, in store and online. Visit any of our Daylesford Restaurants and receive 30% off, or any of our Pubs and received 10% off, for yourself and up to five guests. Book any of our wellness classes, treatments , services or courses at the Daylesford cookery school with 30% off for all employees. Receive 60% off all Bamford skincare and 30% off apparel in-store and online. Enjoy 40% off all bath, body & home fragrance products from both Daylesford Organic & Bamford, in store and online. Mental Health Support : 24-hour access to our Employee Assistance Programme through Help@Hand Padel Discount: (Cotswolds) Nationwide Gym Discounts: Various nationwide gym discounts available through Help@Hand such as Pure. Gym and The Gym Group Local Gym Discounts (Cotswolds Area) Wellbeing modules: to provide practical support and advice for your wellbeing Electric Car Scheme: (subject to criteria, following probation) Volunteering Days : One paid day per year to volunteer with a charity of your choice Private Medical: Subsidised private medical insurance through Bupa Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us Life Assurance : Cover equivalent to one year of your annual salary Enhanced Family Leave Pay (T&C’s apply) Enhanced Company Sick Pay (T&C’s apply) Enhanced Holiday Pay (up to 33 days per annum including Bank Holidays, Pro-Rata) Refer a Friend Scheme -Earn up to £750 when you refer a friend to work with us (T&C’s apply) Flu Jabs (optional, available twice per annum)