Senior Sales Manager (Corporate - Cluster Sales)

Responsibilities

Oasia Hotel Novena, Oasia Hotel Downtown, Amoy Hotel and The Clan Hotel. Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc. Be familiar and effective in the sales process: create rapport, ask open questions, follow-up, anticipate and manage expectations, advise conflicts, overcome objections, closing and obtain post-feedback.

Acquire new sales leads/ prospects and establish new accounts to grow account/ client base. Foster and develop relationship with existing clients and customers to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly. Achieve various monthly sales targets set to meet overall cluster budget.

Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans. Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable. Compliance with statutory regulations and internal guidelines/ SOPs.

Follow up with clients whose payments are outstanding and long overdue.

Requirements

Diploma or Degree in Sales and Marketing. At least 3 - 5 years of relevant experience in hospitality industry. Excellent communication, interpersonal, networking and organisational skills. Strong negotiation and presentation skills. Able to work well under pressure in a fast paced environment. Self-motivated, team player, result oriented individual with strong business acumen.