EA Sports FC Player Experience Analyst - FC Quality Verification

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

FC Live Platform Quality Verification is searching for the next game product expert to drive critical activities that support creating an optimal player experience and will be a key point of contact for decision-making from our stakeholders across production and development teams. The EA Sports FC Player Experience Analyst will report to the Development Manager.

This is a hybrid role, working at least 3 days a week in our Burnaby office.

Responsibilities

Create data-driven insights, reports and presentations to showcase trends and players' sentiment Help promote game and experiential quality across FC by applying “the voice of the player" Be an advocate of “the voice of the player” by creating a bridge between FC Live Platform Quality Verification and our partners Promote improvements across functional quality; with a main focus on experiential quality Monitor internal communication channels, public discussion forums, and social media platforms to help identify player-affecting issues and collect players' feedback Coordinate with Production to prioritize recurring player feedback effectively Qualifications:

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees.

Certain roles may also be eligible for bonus and other incentive programs.