Medical Front Office Receptionist

Key Responsibilities

Greet and check in patients with professionalism, warmth, and efficiency Register new patients and update existing records with exceptional accuracy Manage high-volume appointment scheduling and patient flow Verify insurance eligibility, interpret benefits, and collect co-pays, deductibles, and balances Process referrals, medical records requests, and prior authorizations as needed Answer and direct phone calls using proper medical telephone etiquette Maintain an organized, HIPAA-compliant front office environment Collaborate closely with clinical staff to ensure smooth clinic operations Assist with billing support and documentation as required Manage office supply inventory and assist with product tracking Perform additional administrative duties as assigned Required Qualifications Minimum 1 year of recent experience in a medical office setting — REQUIRED High school diploma or equivalent Ability to type 50+ WPM Strong working knowledge of medical insurance, billing processes, referrals, and authorizations Prior experience using Microsoft Office Suite is highly preferred Prior experience using RXNT EMR preferred.

Proven ability to multitask in a high-volume, fast-paced clinical environment Exceptional attention to detail and strong organizational skills Professional appearance, demeanor, and excellent communication skills Reliable, punctual, and team-oriented with a positive, solution-focused mindset