Billing & Collections Specialist

YOUR EXPERIENCE PAYS OFF AT KDM

• EARN UP TO $2,500 IN STAY BONUSES The Billing & Collections Specialist is responsible for generating accurate customer invoices, monitoring accounts receivable balances, collecting outstanding payments, and resolving billing discrepancies. This role partners closely with customers and internal departments to ensure timely payment, maintain positive business relationships, and support the overall financial health of the organization. The ideal candidate is detail-oriented, organized, and comfortable handling both, billing administration and collection activities. LOCATION: This is a full-time, in-office position based in Cincinnati, Ohio area IN OFFICE POSITION: No Remote / No Hybrid COMPENSATION: Starting at $22 per hour + based on experience STAY BONUS: Front Office, Wearhouse and Production Total Bonus of $1000 General Operators & Maintenance Technicians Total Bonus of $1500 Specialized Operators Total Bonus $2500 KEY RESPONSIBILITIES: Customer Billing & Invoice Processing Accounts Receivable Management Collections & Payment Follow-Up Aging Report Monitoring Dispute Resolution & Account Reconciliation Payment Posting & Recordkeeping Cross-Department Coordination Reporting & Financial Support QUALIFICATIONS: Required High school diploma or equivalent. 1-3 years of billing, collections, accounts receivable, or related accounting experience. Strong attention to detail and accuracy. Ability to analyze account information and resolve discrepancies. Proficiency with Microsoft Office, including Excel. Strong written and verbal communication skills. Excellent organizational and time-management abilities. Ability to prioritize multiple tasks and meet deadlines. Preferred Associate's degree in Accounting, Business, or related field. Experience with ERP, accounting, or billing software. Experience in business-to-business collections. Experience in a manufacturing or production environment. Knowledge of accounts receivable processes and aging reports. Experience handling customer payment disputes and reconciliations. WHY JOIN KDM? KDM is a full-service print and point-of-purchase (POP) display company, partnering with brands and retailers to design, produce, and deliver custom in-store marketing solutions. From concept through production and fulfillment, we help our clients bring their brands to life at retail. Competitive hourly compensation with overtime opportunities. Stable, growing manufacturing company serving nationally recognized brands. Modern production environment with advanced printing technology. Opportunities for professional growth and advancement. Team-oriented culture focused on quality, collaboration, and continuous improvement. Comprehensive benefits package for full-time employees. READY TO APPLY? If you're organized, detail-oriented, and enjoy balancing customer service with financial accuracy, we'd love to hear from you. Apply today and help KDM maintain accurate billing, timely collections, and strong customer relationships. KDM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status.