Field Service Technican

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Service Technician based in the United States. The Field Service Technician will play a key role in maintaining, troubleshooting, and repairing advanced autonomous mobile robot (AMR) systems deployed at customer sites.

This position combines hands-on hardware expertise with technical troubleshooting and customer support to ensure reliable system performance and minimize operational downtime. You will work closely with customers, partners, and internal engineering, production, and operations teams to resolve technical challenges and improve system reliability.

The role involves performing on-site maintenance, conducting system audits, implementing hardware upgrades, and supporting product recalls. You will also deliver technical training and share valuable feedback to support continuous product improvement. Although the position is remote, frequent visits to a major customer site in Arlington, Texas, are required, making proximity to the area or willingness to relocate important.