Ombudsman (Human Services Specialist)

The Ombudsman provides professional advocacy services to residents of all long-term care licensed assisted living facilities and nursing homes in Anne Arundel County. The position is held to the standard of the Ombudsman Code of Ethics by providing confidential services that is resident-driven. The position involves extensive contact with the public, community organizations and agencies including County and State personnel.

NATURE AND VARIETY OF WORK Services include protecting rights of residents in long-term care facilities; monitoring facilities to assure quality of care for all residents, individually and systemically; addressing complaints made by or on behalf of residents through...