Customer Experience Specialist - Part-Time

Benefits:

• Employee discounts
• Health insurance

Saturday Help Needed!

Who We Are

At Northside Auto Sales, we do things differently.

We’re not a high-pressure dealership. We’re a process-driven, team-oriented environmentfocused on delivering agreat customer experience first—because when the experience is right, the sales follow naturally.

We’ve built a reputation for:

• A laid-back, professional buying experience
• Aggressively priced inventory sourced directly from private sellers
• A team-first culture where everyone contributes to the win

We’re growing—and we’re looking for the right person to grow with us.

What This Role Really Is

This is not a traditional “salesperson” role.

As a Customer Experience Specialist, your job is to:

• Create a great first impression
• Guide the customer through the early stages of the buying process
• Build trust, gather information, and set the deal up for success

You are the foundation of the sale.

You are not responsible for closing the deal alone—we work as a team. Once the customer is ready, you’ll transition them to a manager to finalize everything.

What You’ll Do

• Greet and welcome customers in a friendly, professional manner
• Build rapport and create a comfortable, low-pressure experience
• Learn about the customer’s needs using our proven process
• Help customers select and test drive the right vehicle
• Present initial pricing and guide the early steps of the deal
• Collect credit applications and key information
• Set proper expectations and “plant seeds” for a smooth close
• Follow up with customers and stay engaged throughout the process
• Generate your own opportunities using the tools we provide
• Work as part of a team to maximize results

What We’re Looking For

You don’t need automotive experience—we’ll train you.

We’re looking for people who are:

• Outgoing and personable – you enjoy talking to people
• Coachable – open to learning and following a process
• Self-motivated – you take ownership of your results
• Team-oriented – you care about the group’s success, not just your own
• Reliable and consistent – you show up and do the work

Requirements:

• Valid driver’s license
• Basic computer skills
• Professional appearance and communication

Why Northside

• Paid training with a clear, proven process
• No high-pressure sales environment
• Strong lead flow + tools to generate your own business
• Clear path for advancement (we promote from within)
• Team-based selling model (you’re not on an island)
• Work in a business that values:
• Adaptability
• Composed Urgency
• Grit
• Kind Candor
• 5-Star Impressions

Benefits

• Health Insurance
• On-going Training
• Employee Discounts on parts, labor and vehicles
• Advancement Opportunities
• Emergency 'bring your kids to work' days

Schedule

• Saturdays Mandatory
• Closed Sundays
• In-person position

The Opportunity

This role is designed for someone who wants to:

• Learn a valuable skillset
• Be part of a growing, process-driven dealership
• Earn strong income without a high-pressure environment
• Build a long-term career in automotive

We’re not just hiring for today—we’re developing future leaders.

Ready to Join the Team?

If you’re motivated, coachable, and ready to grow, we’d love to meet you.

Apply today and start building your future with Northside Auto Sales.