Director of Maintenance | Residential Portfolio
Job description
Smartland is a fast-growing real estate investment company managing 1,400+ residential units across Northeast Ohio. We’re hiring a Director of Maintenance to lead portfolio-wide operations, build strong teams, and protect the long-term value of our properties. This is a high-impact leadership role for someone who can think strategically, lead confidently, and step in hands-on when needed.
The Role You’ll oversee maintenance operations across apartments and single-family homes, leading Maintenance Managers and field teams while partnering closely with Operations and Property Management. You’ll report directly to the Director of Operations and help shape systems, standards, and long-term maintenance strategy.
Schedule: Full-time, Monday–Friday On-call for major emergencies Regular site visits across the Cleveland area What You’ll Lead Maintenance operations across 1,400+ units Team hiring, training, and performance management KPIs: response times, unit turns, preventive maintenance, safety, budget control CAPEX & OPEX budgets, vendor contracts, and procurement Preventive maintenance programs to reduce downtime SOP standardization and process improvement Code compliance and life-safety systems Data tracking and reporting through App.
Folio (or similar) Capital planning with executive leadership What You Bring 3+ years in maintenance leadership Multi-site team management experience Strong HVAC, plumbing, electrical, and mechanical knowledge Budget and capital project oversight experience Proven ability to drive accountability and results Strong communication and decision-making skills OSHA and safety knowledge Comfort with maintenance software and performance dashboards Preferred: Trade certifications, App.
Folio/Yardi experience, multifamily background. Why Join Smartland $65,000–$80,000 salary Medical, dental, vision PTO + paid holidays Executive-level visibility and portfolio-wide impact Growth-focused, performance-driven culture Real opportunity to shape systems and build teams If you’re a results-driven maintenance leader ready to scale operations and build something long-term, apply today.
CI: Technical Expert, Architect, Administrator, Scholar Loc: Domestic
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