Product Manager-Engagement & Retention

ABOUT ZOLVE

Welcome to the financial frontier of limitless possibilities - welcome to Zolve. We're not just a fintech; we're architects of a financial revolution, crafting a narrative that transcends borders. At Zolve, we believe in rewriting the rules of finance to empower global citizens, nomads, and dreamers to navigate the world without constraints.

Zolve is the world's first cross border neo-bank which helps migrants get access to credit in the new country based on their home country credit score. Zolve’s cross-border capabilities enable global citizens to access financial products such as checking accounts, credit cards, remittances, insurances, and loans seamlessly, helping them to be financially free to pursue their ambitions, without limiting the services to a particular country.

As we continue to grow into multiple geographies, product lines and customer segments, we are seeking a dynamic individual to join us and support our journey.

JOB DESCRIPTION

Role: Product Manager – Engagement & Retention

Location: Bengaluru

Employment Type: Full-Time

We are looking for a Product Manager – Engagement & Retention to drive product-led strategies that deepen user engagement, improve activation, and strengthen long-term retention. Your focus will be to build habit-forming product experiences, optimise lifecycle journeys, and use data-driven insights to convert active users into loyal, high-value customers.

RESPONSIBILITIES

Own the customer engagement and retention roadmap end-to-end

Build and optimize lifecycle journeys across activation, engagement, and reactivation

Identify drop-offs and opportunities using funnels, cohorts, and behavioural data

Drive product-led interventions such as nudges, in-app experiences, rewards, and personalization

Run A/B tests and structured experiments to validate hypotheses

Collaborate with design, engineering, marketing, and data teams to deliver high-impact initiatives

Present insights, trends, and business impact to leadership regularly

QUALIFICATIONS

Bachelor’s in Business, Economics, Engineering, or related field and MBA/Master’s from a top-tier institution preferred

Experience:

3–6 years in Product Management, Growth, Lifecycle, or relevant B2C roles

Experience in high-frequency consumer products (fintech, gaming, quick commerce, consumer apps) preferred

Proven track record in improving engagement and retention metrics

Skills :

Strong understanding of growth funnels, habit loops, and retention frameworks

Proficiency in SQL and analytics tools (Tableau/Python preferred)

Comfortable with experimentation, cohort analysis, and data-driven decision-making

Strong problem-solving, communication, and stakeholder management skills