Health Services Director

Springfield, MAExecutivePosted Nov 4, 2026

Job description

SUMMARY: Directs the health and wellness services. Acts as a resource for health and wellness needs. Oversees medical services in the Wellness Center including Primary Care Physician sessions, Physiatrist sessions, and other ancillary services including but not limited to podiatrist and psychologist.

ESSENTIAL FUNCTIONS

Performs job functions in a manner consistent with the mission and goals of the Loomis Communities. Adheres to The Loomis Communities Compliance and Ethics Program as well as participates and helps to guide the activation of the Emergency Response Plan. Demonstrates an awareness of, a respect for and attention to the diversity of the people with whom they interact (persons served, personnel, families/caregivers, and other stakeholders) that is reflected in attitudes, behavior and services.

Oversees and directs the department’s provision of in-apartment services ensuring the care provided is resident centered, safe, appropriate and of highest quality in accordance with The Loomis Communities Mission Statement and Guiding Principles. Hires, trains, directs and supervises department personnel, including interviewing, overseeing the orientation of new employees, conducting performance reviews, setting objectives and priorities and implementing corrective action in a timely manner.

Participates in the development and implementation of quality assurance performance improvement projects for Independent Living to ensure the effectiveness and quality of wellness programs. Collaborates with appropriate staff, residents, resident’s family members and other health care providers as necessary to assure resident care plans/service plans are updated on a regular basis and reflect the current individualized needs of the residents.

Maintains open lines of communication and acts as liaison and health resource with residents, family members, vendors, as well as external and internal (LL@RL) medical professionals to facilitate highest quality of wellness for each resident. Ensures residents are safely meeting established performance criteria for their specific area of residence.

Works with the Resident Wellness Committee to develop and facilitate health education and wellness programs based on the needs and interests of the residents; meets departmental needs with regards to supplies and equipment. Utilizes excellent critical thinking and decision making skills along with critical reasoning in all circumstances while treating each resident as an individual utilizing person centered care Acts as a health and wellness resource for residents by providing nursing referrals, advice, consultation and related education and coaching while maintaining privacy and dignity for residents.

Maintains excellent knowledge and awareness of area health resources. Facilitates completion of the Resident Health Assessment prior to persons establishing residency within the community; facilitates residents’ adjustments to the community after residency has been established through thorough orientation and review of Resident Handbook Health Services section QUALIFICATIONS: Required Education: Current Massachusetts Nursing License Required Experience: A minimum of three years supervisory experience.

Licenses(Required/Preferred) Current Massachusetts RN Nursing License CPR certification Skills/Competencies: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to read, write, and speak English.

Ability to relate well to all residents, including the emotionally upset, those with impaired communication ability and those dealing with emergency situations. Ability to utilize excellent critical thinking and decision making skills. Ability to deal effectively with personnel, residents, family members, visitors and the public.

Ability to report to work regularly and promptly. Ability to work beyond normal hours when necessary. At Loomis Communities, we open doors to positive aging . Building on our proud traditions of integrity, security and hospitality, our vision is for Loomis to always be a vibrant, welcoming community, providing resources to maximize well-being and personal fulfillment; while sharing our talents and strengths with all those whose lives we touch.

Description copied from Loomis Communities's careers page. Read the full posting before you apply.

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