Volunteer

Description Janus of Santa Cruz is seeking compassionate and reliable volunteers committed to supporting our mission of providing high-quality behavioral health and substance use treatment services. Volunteers play a vital role in enhancing client experiences, supporting staff, and contributing to a welcoming, recovery-oriented environment.

This position is ideal for individuals seeking hands-on experience in a healthcare or nonprofit setting while giving back to the community.

Key Responsibilities

Direct Service & Program Support Complete all required observation and/or outreach hours prior to engaging in direct service activities Participate in on-the-job training within assigned department(s) Collaborate with staff and supervisors to receive assignments and provide updates on volunteer activities Support routine program operations and assist with assigned tasks Provide excellent customer service and foster a welcoming, respectful environment for clients Assist with clerical, administrative, and program support tasks as needed Support agency events including outreach, alumni events, trainings, and community education efforts Develop familiarity with Janus policies, procedures, and standard operating practices Attend staff meetings, volunteer “Brown Bag” meetings, and trainings when available Operate independently on routine tasks after appropriate training Perform other duties as assigned Administrative & Agency Support Take on additional responsibilities as needed to support agency operations Contribute to a collaborative and team-oriented environment Professional Development & Accountability Attend all required trainings and meetings Participate in scheduled supervision and bring forward questions, concerns, or feedback Engage in continuous learning and skill-building Requirements Qualifications Basic computer and clerical skills Ability to communicate clearly and professionally (in person and by phone) Strong interpersonal skills and ability to interact respectfully with diverse populations Ability to work independently and take initiative Passion for community service and alignment with Janus’ mission Physical & Mental Requirements Ability to understand and follow agency policies and procedures Ability to safely perform job duties with or without reasonable accommodation Sufficient manual dexterity to use a computer and complete documentation Effective verbal and written communication skills Ability to work in a fast-paced, sometimes high-stress environment Demonstrated ability to: Prioritize tasks and meet deadlines Adapt to changing needs and environments Problem-solve proactively Take initiative in learning and improving performance Training Requirements Completion of Janus Volunteer Orientation and onboarding requirements Participation in ongoing volunteer trainings, including monthly meetings Why Volunteer with Janus?

Gain meaningful experience in behavioral health and community services Build professional skills in a supportive, mission-driven environment Make a direct impact in the lives of individuals and families in Santa Cruz County Commitment to Equity Janus of Santa Cruz is committed to fostering a diverse, inclusive, and equitable environment for all clients, staff, and volunteers.

We strongly encourage individuals from all backgrounds—especially those with lived experience or bilingual skills (Spanish/English)—to apply.