Intake Coordinator - Behavioral Health - Remote (Must Reside in NM or TX)

Presbyterian Medical Services (PMS) is seeking a dedicated Remote Behavioral Health Intake Coordinator to serve as the first point of contact for individuals seeking behavioral health services. In this role, you will conduct comprehensive psychosocial and diagnostic assessments, provide crisis intervention, coordinate referrals, and connect clients with appropriate treatment and community resources.

Your clinical expertise will play a vital role in ensuring individuals receive timely access to quality behavioral health care and support. This position is designed for independently licensed mental health professionals who enjoy combining assessment, crisis intervention, care coordination, and client advocacy. You will work closely with clients, families, providers, and community partners to assess needs, establish medical necessity, coordinate services, and support continuity of care.

What You'll Do

Conduct comprehensive intake assessments, including mental status examinations and diagnostic evaluations. Determine medical necessity and appropriate levels of behavioral health care. Provide crisis intervention, triage services, and short-term support during urgent situations. Coordinate referrals to internal and external behavioral health and community resources.

Serve as the primary point of contact for new client inquiries and service requests. Complete intake screenings, registration processes, and required documentation. Provide active case management and follow-up to ensure successful connection to services. Collaborate with interdisciplinary teams to coordinate care and support positive client outcomes.

Maintain accurate, timely, and compliant clinical documentation. Participate in outreach, community education, and performance improvement activities.

What We're Looking For

Required Qualifications Minimum of Master’s degree from an accredited college or university. Current independent New Mexico licensure as an LPCC, LISW, LCSW, LMFT, or LPAT. Minimum of three years of experience in the mental health treatment field. At least one year of assessment, intake, or triage experience. Must reside in New Mexico or Texas.

Preferred Qualifications

Bilingual English/Spanish Why Join PMS? Meaningful work that positively impacts individuals, families, and communities. Supportive, mission-driven culture focused on client care and professional excellence. Professional development and career advancement opportunities. Competitive compensation and comprehensive benefits package.

For in-person positions: Loan Repayment Eligibility: PMS is a National Health Service Corps (NHSC)-approved site $1000 Employee Referral Bonus