Loaner Vehicle Agent

We are looking for a Loaner/Rental Representative to join our Hyundai service team!

Responsibilities:

• State-of-the-art facility with the latest technology and amenities to foster a professional work environment

• Manage the Loaner/Rental fleet inventory

• Ensure clients experience is pleasant by promptly providing them alternate transportation in a professional and courteous manner.

• Manage Valet Program to ensure customers are receiving premium transportation experience

• Manage support personnel including Mobility Associates, Valets and Clean up Staff

• Open and close rental agreements via TSD rental -Obtaining legal documentation, Verifying insurance coverage, and ensuring rental has all legal documentation compliance such as motor vehicle registrations and tags, insurance, contract content, etc.

• Conduct cleanliness and damage inspection before and after each rental transaction

• Interior wipe downs of rental vehicles

• Run daily reports to determine overdue rentals

• Review and analyze management reports and implement action plans as needed

• Excellent communication, organizational and follow up skills needed

• Proficiency with computers and technology, Microsoft Office, Web, Email, Phone Skills a must

• Performs other duties as assigned

Requirements:

• Outstanding communication skills in both verbal and written

• Excellent customer satisfaction skills

• Professional appearance and work ethic

• Automotive experience a PLUS

• Self-starter and self-motivator

• Ability to multi-task independently

• Great attitude with high-energy

• Ability to work cooperatively with Sales, Service and Parts Personnel.

• Valid driver’s license with a clean driving record.

• Service or hospitality industry experience a PLUS

• Bilingual a PLUS

• High school diploma or equivalent

Benefits:

• 401K

• Paid Vacation

• Sick Time

• Health and Dental Insurance

• Life Insurance

• Short and Long term disability