Member Solution Specialist I

We are hiring a Member Solution Specialist for our Call Center!

Starting pay is $22–$24/hour, based on experience. Business hours are Monday–Wednesday, 8-5pm; Thursday–Friday, 8-6pm; and Saturday, 9–1pm. Saturdays rotate based on department needs.

This role is eligible for a hybrid schedule after the training period, up to 2 days per week.

You will be a trusted resource for members, providing friendly and accurate support through call center channels. You will answer questions, research solutions, resolve concerns, and help members connect with the Sunmark products and services that fit their needs.