Retail Sales Associate

The Country Store Retail Sales Associate Spokane Valley, WA The Country Store – Farm, Pet & Home is the retail division of Skagit Farmers Supply, a diversified, local agricultural cooperative rooted in the Pacific Northwest. Founded in 1934 and based in Burlington, WA, Skagit Farmers Supply has grown and evolved to meet the changing needs of farmers, homeowners, businesses, and families throughout the region.

In addition to our Country Stores, we proudly operate divisions in Agronomy, Propane, Refined Fuels, and Wholesale, all committed to supporting our communities with high-quality products and exceptional service. Our Country Stores are your one-stop shop for everything Farm, Pet, and Home, offering trusted brands and expert advice.

JOB DUTIES & RESPONSIBILITIES Create a welcoming shopping experience by greeting customers, answering questions, and helping them find products that meet their needs. Develop and maintain product knowledge to provide helpful information, suggestions, and recommendations. Utilize customer-focused selling skills, add-on selling, closing skills, and other sales generating skills.

Accurately process purchases, returns, exchanges, discounts, gift cards, and other transactions using the point-of-sale system. Stock, replenish, rotate, price, and merchandise products to maintain organized and shop-ready displays. Assemble products and displays. Assist with inventory counts, receiving merchandise, and communicating low-stock or replenishment needs.

Assist customers with loading merchandise as needed. Follow established procedures related to cash handling, loss prevention, inventory control, and store safety. Maintain a safe and clean work environment. Exhibit an ability to receive feedback, adapt to new processes and continuously develop skills. Demonstrate the ability to collaborate, communicate well and effectively relay information with an emphasis on developing positive professional relationships.

Practice punctual and reliable attendance. Perform other duties as assigned. JOB REQUIREMENTS High school diploma or equivalent. Strong customer focus with excellent communication and listening skills. Ability to stay organized, adapt to changing priorities, and manage multiple tasks. Positive attitude that contributes to a welcoming team environment.

Ability to complete forklift and powered equipment training and safely operate assigned equipment. Ability to perform the physical requirements of the position, including standing and walking for extended periods, frequently bending, stooping, kneeling and reaching, climbing stairs or step ladders, and lifting, carrying, pushing and pulling up to 50 pounds.

Ability to work indoors and outdoors in varying conditions. Ability to effectively communicate both verbally and in writing. Demonstrate proficiency with Microsoft Windows and Office. Professional appearance and demeanor. Pass a pre-employment drug screen as a condition of employment.

PREFERRED QUALIFICATIONS

Experience working in a retail setting Product knowledge in one or more of the following areas: feed, seed, pet food & supplies, horse/equine, hardware, fencing, lawn & garden supplies, animal health, tack, clothing & footwear, or wild bird supplies. SCHEDULE This position is available either part-time or full-time. Full-time: 40 hours/week; Part-time: 16-32 hours/week.

Schedule may vary. Must be available to work evenings and/or weekends as needed. Store Hours of Operation : Sunday, 9:00 AM - 5:00 PM ; Monday

• Saturday, 8:00 AM - 7:00 PM COMPENSATION & BENEFITS $17.25 - $19.80/hour. Upon meeting eligibility requirements, benefits include: Full-time employees: Medical Insurance (100% employer-paid for employee coverage) Dental Insurance Group Term Life Insurance + AD&D Long-Term Disability Insurance Paid Vacation (two to six weeks annually depending on the length of full-time service) Dependent Tuition Reimbursement Employee Assistance Program 401(k) Retirement Match Employee Discounts Employee Profit Sharing Paid Sick Leave 9 Paid Holidays Part-time employees: Medical Insurance (100% employer-paid for employee coverage. Available to employees who meet ACA eligibility requirements.) Employee Assistance Program Sick Pay 401(k) Retirement Match Employee Discounts Employee Profit Sharing