Customer Experience Specialist

The Customer Experience Specialist is the first point of contact for prospective and existing customers, supporting SavATree’s specialized customer experience organization. This role handles inbound calls and web inquiries, conducts consultative discovery, documents needs in CRM, and schedules high-quality appointments for Sales Arborists.

It plays a key role in driving organic growth and delivering a consistent, premium customer experience by ensuring every interaction is professional, knowledgeable, friendly, and efficient while helping customers confidently commit to services.