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BASS Medical Group

35 open roles

Medical Assistant/Receptionist

Pleasant Hill/Walnut CreekPosted Oct 13, 2026

Job description

Description A strong applicant must be computer savvy, able to multitask, work well under pressure, have excellent communication skills and possess a positive can do attitude. Candidates should be flexible and friendly with clients and staff. The ability to work independently, proactively and adapt appropriately to changing priorities is a must.

Qualifications

  • Electronic Medical Records programs, (EPIC Preferred)
  • Customer Service Experience
  • Multiple Phone Lines/Experience in a fast paced work environment
  • Medical Terminology, OSHA and HIPAA training
  • Experience with Medicare, HMO and PPO insurance payers
  • Excellent verbal and written communication skills required
  • Proven problem solving, analytical and decision making skills
  • Strong computer skills (Microsoft Word, Excel and Outlook) Duties:
  • Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.
  • Obtain Lab/test results from outside as well as sending standing orders to designated labs
  • Processing prior authorizations for various tests MD orders
  • Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment
  • Working closely with providers to coordinate patient care needs
  • Providing patients with referrals for continuing care
  • Educate patients about medical processes and procedures Education/Certification Requirements:
  • High School diploma required
  • Medical Assistant Certificate (AAM/CMA) CA/National preferred Experience:
  • Two to three years Medical front and back office experience preferred
  • One year EMR preferred- EPIC Preferred Requirements Education/Certification Requirements:
  • High School diploma required
  • Medical Assistant Certificate (AAM/CMA) CA/National preferred Experience:
  • Two to three years Medical front and back office experience preferred
  • One year EMR preferred- EPIC Preferred

Description copied from BASS Medical Group's careers page. Read the full posting before you apply.

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