Goshen Club Director

Goshen Club Director Job Summary: The Club Director is accountable for leading, managing, and holding accountable the overall operations, people, and performance of an assigned Club site(s). This role ensures high-quality, compliant youth programming; strong staff performance; sound operational and financial oversight; and meaningful engagement with families, schools, and community partners.

The Club Director is a culture carrier who models the organization’s mission, values, and Youth Development Strategy while ensuring accountability for results. Duties & Responsibilities: Lead, Manager, and Hold Accountable Lead, manage, and hold site supervisors and staff accountable for performance, outcomes, and alignment with organizational values.

Build and sustain a positive, inclusive, and high-performing team culture Ensure staff understand and can articulate the Club’s mission, core beliefs, inclusion statement, and Youth Development strategy Identify training, coaching, and development needs; ensure staff receive appropriate onboarding and ongoing development.

Allocate work and resources effectively to meet program, operational, and compliance expectations. Address performance issues promptly and in alignment with organizational people practices. Operational & Financial Oversight Own day-to-day Club operations, ensuring smooth, safe, and effective delivery of programs and services.

Manage site budgets, monitor expenditures, and ensure responsible stewardship of financial resources. Participate in the annual budgeting process and support financial planning and forecasting. Ensure facilities, equipment, and supplies are well-maintained, safe, and ready for daily use. Oversee site facility operations, including emergency response and urgent facility needs, in collaboration with facilities staff and contractors.

Program Quality & Compliance Ensure all programs align with strategic priorities, grant requirements, and desired youth development outcomes. Monitor program quality using data, observation, and youth/family feedback; drive continuous improvement. Ensure compliance with all organizational policies, licensing requirements, safety standards, and funder expectations.

Uphold and reinforce rules of conduct and behavioral expectations for staff and members. Ensure a healthy, safe, and welcoming environment for youth, staff, and families. Community & Stakeholder Engagement Serve as a primary relationship manager for school partners, families, community partners, and key stakeholders. Promote the Club’s mission, programs, and impact within the community.

Strengthen partnerships that enhance program quality, enrollment, and youth outcomes. Maintain consistent, professional communication with internal departments to ensure alignment and support. Accountability & Reporting Ensure accurate and timely recordkeeping, including attendance, participation data, incidents, achievements, and required reports.

Monitor key performance indicators related to enrollment, retention, staffing, program quality, and compliance. Communicate progress, challenges, and needs to leadership clearly and proactively. Use data to inform decisions, problem-solve, and improve site performance Required Qualifications: Bachelor’s degree, or equivalent combination of education and relevant experience.

Minimum of 3 years supervisory or management experience. Minimum of 3 years’ experience overseeing school-age youth in a group setting. Strong knowledge of youth development principles and safety practices. Demonstrated ability to lead, manage, and hold teams accountable for results. Excellent verbal and written communication skills.

Strong organizational skills with the ability to manage multiple priorities. Proven ability to build collaborative relationships across teams and with external partners. Proficiency with Microsoft Office and other relevant software systems. Reliable transportation, valid driver’s license, and active automobile insurance required.

Ability to meet the physical demands of the role, including lifting up to 20 lbs and extended periods of standing or sitting.

Benefits

& Perks: ✨ Paid Winter Break Benefit: BGCEC closes between Christmas and New Year's each year. In addition to paid holiday pay, eligible employees receive pay for designated closure days based on their regular work schedule, allowing more time to relax, recharge, and spend time with family during the holidays. Dependent Benefit: No membership fees at BGCEC Clubs or Kids.

Care programs for qualifying dependents.