Loan Processor I

Dealership: L0484 Pfaff Leasing Driveway Finance Corporation | Loan Processor I Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America and where we exemplify "Auto Done Easy". DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients.

Our innovative approach combines technology with personalized service to simplify the vehicle financing experience. At DFC, we're driving the future of auto finance! The DFC Loan Processor I will be responsible for proactively delivering results while ensuring loan packages submitted by Lithia stores are compliant with DFC loan standards and processed within established deadlines.

The DFC Loan Processor I will demonstrate Lithia & Driveway's mission and core values with humble confidence while verifying employment and insurance coverage, documenting all activity within the loan origination system (LOS), mitigating risk by identifying potential fraudulent activity, and delivering exceptional service to stores and borrowers by phone and email.

This position reports to the DFC Loan Funding Manager. Location: Toronto, Ontatio Monday

• Friday 9 am 5 pm In-person Target Hiring Range: At Lithia & Driveway, we believe in pay transparency. The full compensation range for this position is $37,336 - $55,000 , reflecting the earning potential and growth opportunities available within the role. Actual compensation will be determined based on factors such as experience, skills, job-related knowledge, and geographic location. Final pay decisions are made through the interview process and in accordance with applicable pay equity and transparency laws.

What You'll Do

Review new deal packets within one business day to ensure compliance with DFC standards and communicate funding delays promptly by phone and email. Document all communication with dealers, borrowers, and internal partners within the loan origination system to maintain accurate and complete records. Complete employer verification, insurance verification, and borrower welcome calls to validate loan information and protect company interests.

Meet established processing performance metrics consistently, including same-day review and response to dealer correspondence. Manage escalated or non-responsive deals professionally to ensure resolution and minimize funding delays. Build and maintain positive working relationships with dealers and underwriters to support efficient loan processing.

Identify and escalate potential fraudulent activity to limit organizational risk. Perform additional duties as assigned to support departmental goals and operational effectiveness.

What You'll Bring

Strong attention to detail and accuracy. Demonstrated sense of urgency and ability to meet deadlines. Excellent written and verbal communication skills. Proficiency in Microsoft Office suite (Word, Excel, Outlook, Windows, etc.) Ability to manage multiple priorities in a fast-paced environment. Total Rewards We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay Medical, Dental and Vision Plans Paid Holidays PTO: 80 hours front-loaded on day 1 Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.

lithiadriveway.com High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions.