Business Development Director

Area Residential Director – Home Reach / Redwood Family Care Network Company: Home Reach, LLC / Redwood Family Care Network Job Type: Full-Time Working Hours: Monday–Friday, 9:00 AM–5:00 PM Salary: $45,000–$50,000 annually Classification: Salaried, Exempt Department: Residential Reports To: Administrator Job Summary Home Reach, LLC / Redwood Family Care Network is seeking a dedicated and experienced Area Residential Director to provide operational leadership and administrative oversight of our residential programs.

This position works closely with the Administrator to ensure quality service delivery, regulatory compliance, effective staffing, and person-centered care for individuals with developmental disabilities. The Area Residential Director will supervise QIDPs, support residential staff, oversee daily program operations, and assist with organizational planning and continuous quality improvement.

Key Responsibilities

Assist the Administrator with daily operations, program oversight, implementation of agency policies, and organizational goals. Staff Supervision: Directly supervise QIDPs, provide guidance to Residential Coordinators and House Managers, and support staff performance, coaching, and professional development. Program Management: Oversee residential services, monitor participant needs, and ensure consistent delivery of quality, person-centered care.

Regulatory Compliance: Ensure compliance with Idaho Department of Health and Welfare regulations, Medicaid requirements, IDAPA standards, and agency policies. Quality Assurance: Review program documentation, assist with audits and licensing reviews, and implement corrective actions when necessary. Staffing and Recruitment: Monitor staffing needs, coordinate coverage, and participate in employee interviews, onboarding, training, and retention efforts.

Crisis Management: Provide leadership and assistance during participant incidents, behavioral escalations, emergencies, and other operational challenges. Administrative Oversight: Maintain accurate operational records, assist with budgeting and resource allocation, and support organizational reporting. Communication and Collaboration: Work closely with QIDPs, House Managers, healthcare providers, guardians, service coordinators, and community partners to ensure continuity of care.

On-Call Responsibilities: Participate in rotating on-call coverage and provide operational support as required.

Qualifications

Minimum of 3 years of experience providing services to individuals with developmental disabilities. At least 1 year of administrative or leadership experience preferred. Knowledge of residential habilitation services, Medicaid regulations, IDAPA requirements, and applicable state regulations. Strong leadership, organizational, communication, and problem-solving skills.

Ability to supervise teams, manage competing priorities, and make effective operational decisions. Proficiency in computer systems, electronic documentation, and Microsoft Office or similar applications. Valid driver's license, acceptable driving record, and reliable transportation. Ability to successfully complete required background checks and maintain necessary certifications.

Additional Requirements The position requires travel between residential program locations, participation in rotating on-call responsibilities, and flexibility to respond to operational needs. Join Home Reach / Redwood Family Care Network and make a meaningful difference by providing quality, person-centered residential services while supporting and developing our dedicated team.