Temporary Senior ePRO Coordinator

Department: Temp Center Salary/Grade: TMP/01 Position: Sr. Program Coordinator Hours: This is a full-time position ( 37.5 hours per week/ Monday-Friday) Pay: $35.00 per hour Campus: Chicago Approximate start date: 9 /14/2026 Approximate end date: Temporary Job Description: In support of the National Institutes of Health (NIH)’s state-of-the-science patient-reported outcomes measurement systems under the Health.

Measures umbrella. This position will work within the Health. Measures team, a group of measurement scientists with expertise in the development, validation, expansion, assessment technologies, and implementation of patient-reported outcomes measures. The Senior Program Coordinator will support the sales, marketing, research, and use of patient-reported outcome measures software and services.

This is a unique opportunity to contribute to the implementation of patient-reported outcome measures around the world and promote patient-centered care.

Responsibilities include

managing client queries and teleconference calls related to software sales and use of patient-reported outcome measures; conducting screenshot reviews of electronic implementation of patient-reported outcome measures; supporting conferences to promote Health. Measures products and services; supporting the development of marketing to further promote and disseminate Health.

Measure products. Provides direction in reviewing and recommending policy and procedure designed to enhance operational excellence of a program/project in order to ensure success. Endure the effective, compliant, and efficient daily management of all operational, financial, and business functions in support of the business area’s mission and in coordination with central offices such as HR, Budget, Facilities, IT, and Provost.

Represents program/project on internal and external administrative affairs by recommending alternatives and suggestions. Required Qualifications: Client/Account management (client services, client or customer success, account executive, etc.) Communication Administration Program Development Outreach In addition to salary, this temporary position is eligible for paid time off and paid sick time in accordance with Northwestern University policies.

This position is not eligible for other benefits offered to regular staff positions. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s non-discrimination statement . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance.

View additional information on the accommodations process .