Technical Support Engineer

The Technical Support Engineer will be a key member of our team, offering technical assistance and expertise to our clients in the Oil & Gas and Marine/Offshore sector. This role involves working closely with our engineering team to ensure smooth operations and provide efficient solutions. The ideal candidate will have a strong background in mechanical engineering and piping knowledge, with experience in the Oil & Gas and Marine/Offshore industry.

Provide technical support and guidance to clients in the field, ensuring smooth installations and timely issue resolution. Collaborate with the engineering team to design, install, and maintain piping systems, adhering to industry standards and best practices. Conduct site visits and inspections to assess client needs and provide tailored solutions.

Document and communicate technical information effectively, creating comprehensive reports and recommendations. Stay updated with the latest industry trends and technologies. Provide technical trainings to customer and service partners. Liaise with clients and stakeholders to understand their requirements and provide timely updates on project progress.

Ensure compliance with health, safety, and environmental regulations, promoting a safe work environment. Assist in the development and implementation of engineering processes and procedures, improving overall efficiency. Minimum Diploma in Mechanical Engineering or an equivalent qualification is required. Minimum 02+ years of work experience in similar position.

Piping knowledge encompassing design, installation, and operation is essential. Experience in engineering construction within the Oil & Gas, Marine/Offshore, Refinery, or Petro-Chemical industries is preferred. Strong problem-solving and analytical skills, with the ability to troubleshoot and provide innovative solutions.

Excellent communication and interpersonal skills, with the ability to build strong client relationships. Willingness to travel and work in diverse field environments, adapting to different work settings. A proactive and self-motivated approach, with a commitment to continuous learning and professional development.