Administrative Assistant- Family Services

Administrative Assistant – Family Services May Center School | Randolph, MA May Institute is a nonprofit organization and national leader in applied behavior analysis, serving autistic individuals and those with other developmental disabilities, brain injury, neurobehavioral disorders, and other special needs.

Position Summary

As an Administrative Assistant supporting Family Services at our Randolph school, you’ll coordinate student records, reporting, and communications while providing day-to-day support to school leadership. What You’ll Do Manage student records: Create and maintain record books, file paperwork, update rosters, and close charts upon discharge.

Report attendance: Submit monthly attendance to school districts, coordinating with internal departments to ensure accuracy. Coordinate mailings: Handle incoming and outgoing mail and track quarterly student progress report mailings. Track parent communication: Collect weekly documentation from residential programs. Process records requests: Work with the records department on SSD and other document requests.

Maintain contact information: Update staff and family information in databases and email lists. Support school operations: Assist with special projects and provide receptionist and front office coverage as needed. What You’ll Bring High school diploma or GED. Two years of administrative, office, secretarial, or clerical experience in a medical treatment setting.

Proficiency in Microsoft Excel, PowerPoint, and Word. Strong organizational skills and the ability to manage multiple priorities. Experience working with various funding sources, including private health insurance. Excellent written and verbal communication skills. Why Join Us Generous Paid Time Off: Enjoy ample vacation time along with 10 paid holidays Comprehensive Health Benefits: Get covered with competitive medical, dental, and vision insurance Investing in Your Growth: Take advantage of paid training and certification opportunities to level up your skills Support When You Need It : Access our Employee Assistance Program (EAP) for confidential support and guidance Investing in Your Education: Pursue your educational goals with our tuition reimbursement and loan repayment assistance programs Secure Your Future: Plan for retirement with confidence through our 403 (b) retirement plan with employer match Compensation : $46,000-$49,500 Let's create something extraordinary together!

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