Cashier

Position: Cashier Duties and Responsibilities:  Answer telephone, screen and direct calls, take and relay messages, provide information to callers.  Greet persons entering and direct to correct destination.  Receive and sort mail deliveries.  Monitor and maintain office equipment.  Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.

 Make change accurately and issue receipts to customers.  Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift.  Refer customers who have additional questions (e.g. questions about their repair order) to the service advisor or other appropriate individual.

 Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.  Perform other duties as assigned by management.  Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Job Requirements:  Ability to read and comprehend instructions and information.  Completes, processes, and maintains applicable paperwork and records.  Precise accuracy with money counting.  Requires office skills including personal computer, 10-key and the ability to operate other office equipment machines (copier, credit card machine, telephone, and adding machine) necessary to perform the cashiering/clerical duties.

 Requires demonstrated proficiency in Microsoft Products (Word for Windows, Excel and Outlook).  Strong attention to detail, excellent verbal and written communication skills, organizational and multitasking skills.  “A positive attitude with impeccable interpersonal skills”.  Flexibility is required will be require to work varied work schedules, weekends, and shortened or lengthened work shifts.

Physical Demands:  Must be able to lift/carry up to 25 pounds.  Subject to sitting, standing, reaching, twisting and kneeling to perform job functions